Get in Touch
We'd love to hear from you
Send Us a Message
Business Hours
Monday - Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Need Immediate Help?
Our AI assistant is available 24/7 to answer questions and help you book appointments.
Find Us
Located in the heart of Honolulu
123 Spa Lane, Honolulu, HI 96815
Free Parking
Ample parking available for all guests
Safe & Clean
Enhanced sanitation protocols
WiFi Available
Complimentary high-speed internet
Frequently Asked Questions
What is your cancellation policy?
We require at least 24 hours notice to cancel or reschedule your appointment. Cancellations with less than 24 hours notice may be subject to a 50% cancellation fee.
Do you require a deposit for bookings?
First-time clients are required to provide a credit card to hold their reservation. A 50% deposit may be charged for spa packages or couples treatments.
What should I wear to my appointment?
We provide robes, slippers, and all necessary linens. For massages and body treatments, you'll undress to your comfort level and be properly draped throughout the service.
Can I book multiple services in one visit?
Absolutely! We encourage combining services for the ultimate spa experience. Our AI assistant or staff can help you create the perfect spa day itinerary.
Do gift cards expire?
No! Our gift cards never expire and can be used for any service or product at Serenity Spa.